Indevco Data Exchange (IDX)

INDEVCO DATA EXCHANGE (IDX)

Easternpak brings you Indevco Data Exchange (IDX), a unique business interlink aimed to drive your business into new directions towards more efficiency, increased automation, and enhanced profitability.

What is IDX?

Indevco Data Exchange (IDX) is a fully automated service bringing together the Information Management Systems of Easternpak and the client/supplier. The service identifies the protocol and securely shares data and information without accessing the client’s ERP system.

IDX not only processes and tracks sales orders but also covers the pre and post ordering activities like RFQs, bids, tenders, and more, as well as quality assurance, logistics, invoicing, and more functions that serve the client and automate processes and transactions.

IDX includes the cycle of processes, parties, and functions to create a positive customer experience guaranteeing efficient business processes, online transactions and availability of data and information, secure data integrity, transparency and accuracy, professionalism, and automation.

Once you submit your order in your ERP procurement system, it will be automatically transferred and processed as a sales order in our ERP.
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What can you do with IDX?

The system will acknowledge and confirm order receiving through electronic data exchange, if needed from the client side, and e-mail notification. Order Confirmation

What can you do with IDX?

The filled-out order will flow automatically into the steps defined in the dynamic set business rules where all the required management, planning, production, warehousing, shipping, and invoicing are performed. Order Flow and Fulfillment

What can you do with IDX?

Whether through email notifications or other set medium, the client can track his orders from processing to manufacturing and delivery. Order Traceability

What can you do with IDX?

IDX offers the service to replenish clients’ items in our inventory through the automatic generation and acknowledgment of replenishment orders in order to assure a sustainable customer experience and service. Inventory Visibility

What can you do with IDX?

IDX service offers visibility and control of client shipments throughout the whole transportation chain. Through electronic data exchange and/or and e-mail notification, the shipments details, automatically transferred to the client, cover the unit load barcode and data that can be used to perform the automatic scanning meant for inventory automation. Advanced Shipping Notice & Barcode Labels

What can you do with IDX?

IDX service offers the exchange of electronic invoice and all related data with the client making the accounting transactions easy and automatically performed through his financial system. Invoicing

What can you do with IDX?

Goods and unit loads conformity and COC can be communicated with the client through electronic data exchange for further processing from the client side or through e-mail notification with the concerned. Certificate of Compliance & QC Inspection

What can you do with IDX?

In the case of any claim or feedback, IDX is available to automate the process with no human and manual intervention. Claims and feedback can be submitted through emails, or other defined means.
Upon submission, the transaction is processed through an automated flow where the client is able to trace the status along with the results and corrective actions, if any.
Feedback and Claims

What can you do with IDX?

Through IDX service, alerts and notifications, accompanied with the corresponding data, are communicated based on dynamic business rules toward each step of our client journey. Alerts & Notifications

What can you do with IDX?

What are the benefits of IDX?

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Cost Savings

Automating the entire process will eliminate human errors and lower transactional costs. The automation can also shorten the order processing and delivery times leading to an improvement in cash flow.

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Speed

Automated processing and quick access to workflows will speed up the business processes and transactions. In addition, by providing the platform speaking a common business language, IDX helps facilitate business partners’ onboarding and supplies base expansion.

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Efficiency

The Alerts and e-mail notifications keep the client updated and fully aware of its data, covering all customer experience and processing cycles; ahead of problems and anomalies should they ever exist. Alerts and notifications also help the client increase productivity by undertake more business operations and transactions with fewer human resources.

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Security

IDX is only a data exchange tool generated by the clients’ inputs. It does not have access to the client’s ERP. This keeps your data protected making it more securely shared across a wide variety of communication protocols and security standards.

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Data Integrity and Availability

By allowing parties to communicate on a unique platform, IDX assures a high level of data integrity. The data exchange with the client increases its accuracy. The data availability, online and a few clicks away, offered by IDX, provides the client with full visibility of his transactions allowing proactive in taking decisions. All these lead to a transparent business relationship leading to better service.

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Environmental Sustainability

With IDX’s electronic nature that eliminates paper-based processes, you save money and reduce CO2 emission.

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